A leader is a role model for his/her employees. Good leaders must be able to speak about what they do. Words are powerful in influencing others. You can inform something to others by means of words. Words can teach us what we have to know and what we have to do. Therefore, good leaders must be able to use words properly as a part of communication in business.
Communication in Business: The Power of Words
Words have the power to inform and to teach you about things you should know. On the other hand, words have the power to wound. Fortunately, words also have the power to heal wounds by bringing comfort to people in pain because of wrongly used words. Meanwhile, words have the power to mobilize. A leader can call people to action by means of words.
The question, “How should a leader use words” to make them positive tool for communication in business? A post by John Baldoni provides us with reflection how a leader should uses words in communication. Taken individually, words are simple and even plain. When collected together, they form sentences, paragraphs, and even texts that have powerful and robust influence.
Communication in Business: How Leaders Influence with Words
Words, whether heard, spoken, or read, influence how we think, feel, and act. Words that are collected into a sentence with positive meaning can bring joy to others. However, they can also hurt. For leaders, words are powerful instruments. Words, which are collected into a language, accentuate their authority. The following tips from John Baldoni can help leaders in using words as an instrument of influence:
Words bring responsibility
Followers (the employees) will do whatever the leaders say. A good leader should not use words to ask for something out of the legal system. A good leader will be followed by employees, who use the power wisely. Responsibility requires the leader to highlight the words with example. For instance, when they order the employees to have a balanced professional and personal life, they should show such a balance on their own.
Words Bring Consequence
Leaders must speak out for what they believe. Again, any sentences that come out of the leaders have consequence. Instead of denigrating others, a leader should uplift the employees by means of words. Instead of confusing others, a leader should enlighten. Leaders do not deal with administrative jobs at the office. Therefore, words are the main tools they can use to encourage and cheers the employees up.
Words Bring Influence
A good leader must be able to speak up for those who cannot speak. He should be able to support employees who have a problem, which may influence their performance at work. Words without action would lose importance. Therefore, the leaders can become a companion for their employees by means of words.
In conclusion, leaders are the most important individuals who can use words to influence the decision. Accordingly, they must be able to use words, and language, wisely as a tool of communication in business. How the leaders communicate show who they are.