Nice Ltd (NASDAQ:NICE) stock rose 2.17% (As on November 14, 11:26:00 AM UTC-4, Source: Google Finance) after the company raised its full-year revenue outlook and downgraded its earnings view to reflect the Cognigy acquisition, while the company’s cloud division benefited from a strong momentum in the third quarter. Nice completed its acquisition of Cognigy, which provides an enterprise-grade conversational AI platform, in September. For the September quarter, the company’s cloud revenue jumped 12% year-over-year in line with its expectations, excluding Cognigy. Third quarter 2025 gross profit was $489.1 million compared to $460.3 million for the third quarter of 2024. Third quarter 2025 net income increased 20% to $144.9 million compared to $120.9 million for the third quarter of 2024. Third quarter 2025 net income margin was 19.8% compared to 17.5% for the third quarter of 2024. Third quarter 2025 operating cash flow was $190.5 million and $40.6 million was used for share repurchases.

NICE in the third quarter of FY25 has reported the adjusted earnings per share of $3.18, missing the analysts’ estimates for the adjusted earnings per share of $3.30, according to analysts polled by FactSet. The company had reported the adjusted revenue growth of 6.1 percent to $732 million in the third quarter of FY25, missing the analysts’ estimates for revenue of $757.6 million. Adjusted gross margin fell to 69.9% from 71.7% as the company looked to scale international operations and expand the global cloud footprint to $563 million. The cloud revenue growth was fueled by the strong momentum of the CX AI and Self-Service business, whose ARR growth accelerated to 49% year over year, and 43% year over year excluding Cognigy. The AI capabilities were included in every new seven-figure CX deal, underscoring the expansion of the AI-powered, enterprise-grade solutions.

The customer service automation solution provider now anticipates 2025 revenue in the range of $2.93 billion to $2.95 billion, implying 7% year-over-year growth at the midpoint. It previously anticipated full-year sales of $2.92 billion to $2.94 billion. Analysts polled by FactSet are looking for $3.04 billion. Full-year cloud revenue growth is now pegged at 12% to 13. Nice had previously projected a 12% growth for the segment. Nice is looking at full-year non-GAAP earnings of $12.18 to $12.32, representing a 10% rise year over year at the midpoint, compared with its prior guidance of $12.33 to $12.53. Analysts are currently projecting $12.96.