The Energy Performance Validation Scheme (EPVS) won the Best Industry Innovation Award at this year’s Card & Payments Award ceremony. EPVS was developed by HIES, a consumer protection organisation, with the support of Ikano Bank, who put the customers at the heart of everything they do. It beat the likes of Amazon Pay to win the award and shows that the sector is recognising what EPVS does and how it protects consumers buying renewables.
Jake Pilkington, Co-founder of EPVS, commented “EPVS was born out of the need to stop misselling in the renewable sector and give consumers the confidence to purchase a product knowing that they have not been missold. We’ve all heard stories of consumers being promised thousands of pounds for investing in the likes of solar and then only to find out later down the line it’s not true. We’re glad that our solution is making a real difference and it’s always nice to be recognised for it.”
Mark Williams, Head of New Business at Ikano Bank, commented “It’s wonderful news that EPVS has been recognised by the Card & Payments Awards. At Ikano Bank, we see the potential in the Home Renewables market and are looking for partnerships to help home owners live sustainably. Crucially, EPVS provides transparency and peace of mind for all involved – customers, retailers and ourselves as lenders. The customer satisfaction rates speak for themselves; 100% since December 2017.”
With the Feed-in Tariff finishing at the beginning of April 2019 the incentive for consumers to buy renewables such as solar will move away from subsidies and towards energy independence. Energy storage will have an important role to play and EPVS is working hard to ensure that consumers receive the correct estimates and calculations when buying new technologies.
EPVS is a certification standard that certifies the processes used by installers to ensure energy saving, generating and/or storing calculations/estimates for home energy products are accurate and valid. We protect consumers from receiving overinflated figures from members when making a purchase by ensuring the contractual paperwork meets our certification standard. We also contact consumers by telephone to confirm they are receiving the documentation we are validating, answering any of their questions, and giving the consumer confidence and peace of mind. For further information visit: www.epvs.co.uk
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